It is probably no surprise that you have to pay rent every month. The rent is payed in advance and has to be transferred the first weekday of each month, or it can cost you DKK 284,- in payment fees. The rent collection will be sent out via e-mail every month around the 15th-25th. You can pay the bill via your online banking or in a local bank.
You will not receive a receipt when the rent is payed. If you contact us we can't always confirm that we have received your payment. It can sometimes take a few days for your payment to be registered in our system. If the payment has been transferred from your account we will probably receive it within a few days. It is not necessary to send us a receipt of the payment, unless you pay to late. Transfers from international banks can take even longer.
If you want to be certain that your rent is always paid on time we recommend you sign up the payment for payment service (PBS). This way your rent will be paid automatically. PBS also adjust the amount if there is changes from month to month, for example if your rent one month is slightly higher because you have used the laundry more than usual. Note, PBS can only be used from a Danish account.
How do i sign up my payment for PBS?
You can sign up your payment for PBS through your online banking. The information you need to sign up will be on the rent invoice that is sent to you each month. When you sign up for PBS it is important that you pay the invoice manually the first time as the payment service will not work before the next rent collection.