When you receive an accommodation, you have to pay a deposit. The deadline for paying the deposit will always be one month before the move-in date, unless you receive the contract less than a month before the move-in date. If the deposit is not paid on time, BOSERA can terminate your contract. Therefore, it is really important that you contact us, if you are unable to pay on time. We might be able to come up with a solution that suits everybody. You will receive a receipt through e-mail when we receive your deposit. 

When you receive a contract from us, we will need a signed copy returned to us before the specified deadline. You will receive an e-mail with a link to the contract from Penneo. To sign the contract, you have to follow this link and sign it with MitID. The contract is not received and approved before you receive a signed copy of the contract on e-mail from mail@bosera.dk. If you do not have MitID, please contact the administration, so they can help you sign online with Touch signature.

When you receive an accommodation, you will receive a set of keys, so you can move in. You can pick up the keys at our office in our opening hours on the date you are supposed to move in. If your move-in date is in the weekend or on a public holiday, you can pick the keys up on the last weekday before the move-in date. This means, that if the move-in date is on a Sunday, you can pick up your keys and move in on Friday.

In any other circumstance, it will not be possible to pick up the keys before the move-in date.

When you move into a new accommodation, you will get a notice for a move-in inspection around one week before the inspection. The inspection will be on your move-in date at the earliest but most likely, it will be around 7-14 days after your move-in date. 

The purpose of the move-in inspection is to examine if there are any flaws or defects in your accommodation. At the inspection, you will go through the condition of the accommodation together with your janitor. The condition will be documented in a move-in report, which you will receive on e-mail, when the move-in inspection is over. 

If you or a substitute isn't at the accommodation when the move-in inspection takes place, the janitor will perform the inspection regardless by accessing your accommodation. It is not possible to change the time of the move-in inspection.  

Before you move in, please remember to change your address - both at the municipality and at PostNord.

If you move from one Danish address to another, you need to notify Odense Municipality 5 days after you move at the latest. Otherwise, you could receive a fine of 600 DKK from the municipality.

You can change your address through Borger.dk.

When you get the contract for an accommodation, it will state how you pay your consumption of power, water and heat. 

Please be aware that you cannot subscribe yourself at any utility company. BOSERA will see to this. But you do need to remember to unsubscribe from the utility companies that deliver these services at your current accommodation. 

In some dormitories you will pay directly to EnergiFyn. You don't need to subscribe - BOSERA will take care off this for you. A list of dormitories where power is directly payed to EnergiFyn can be seen below:

• J. B. Winsløvkollegiet
• Munke Mose Park
• Pjentedamsgadekollegiet
• Lindekollegiet
• Cortex Park
• Bikuben Kollegiet

When moving in, it may be necessary for us to get a power of attorney from you. This can e.g. be the case if you cannot attend your move-in inspection or collect your keys yourself. In these situations, we need to get a power of attorney from you so that another person can stand in your place.

To make it easier for you, we have created a digital power of attorney that you can fill out and sign below. This way, we will be notified immediately about who will be representing you. Remember that the person must bring a valid photo ID.

Fill out and send digital power of attorney.