As MyPage is completely new and still in the start-up fase there can be some diffeculties, unfortunately. Therefore, please be aware of the following things when you use MyPage:
- The documents under "Documents" and "Personal documents" are not sorted, as you would expect. This means that it does not appers in chronological order. You can search for documents under "Documents".
- It is not possible to search for a personal document such as your lease contract. Instead you should find the document manually under "Personal documents".
- The icon on the front page where you can see your rent does not always show the right balance. E.g. if you pay your rent for the following month before the 1st, your balance will show that you have not paid yet even though you have.
We are of course working on getting these things fixed so that MyPage is as accessible as possible.
If you are experiencing any other problems with MyPage, please do not hestitate to contact us, and we will try to get it fixed as quickly as possible.
In the video below you can see a short guide on how you log on to MyPage for the first time, and get an overview of the possibilities you have on MyPage.